During visitor check in-out process, the installed EpiCamera will be triggered automatically to capture the footage once the action button for Check In-Out is initiated by the Security Guards. This allows both Administrators and Residents to receive a footage and verify the visitor’s identity, while simultaneously boost the security level.

To configure the EpiCamera settings, please click on IOT > EpiCamera > Camera Setting.

Besides, Administrators are also allowed to update the status, insert progress update and share to guard (if necessary) regarding the submitted forms.

Sample screenshots are shown as below:

Through visitor pass template module, Administrators are allowed to customize the information displayed on the visitor pass, such as Pass Name, Prefix, Neighbourhood Name, Visitor Parking Lot No., Remarks and etc. Note that the available template sizes are A4 and A6.

While for Drop Off/Pick Up visitors, only their personal details will be required in order to proceed with the check-in process. Under the page on “Personal Information”, the fields are based on the Visitor’s Detail Settings, which can be configured through Visitor Settings. Note that Name and ID/Driving License No. are compulsory fields, while the others are customizable.

Security Guards are able to better monitor and search for the visitors, as the information such as Name, ID/Driving License No, Car Plate No. (if any) and Checked-In Time are clearly displayed together with the search and filter options. Besides, history listing on checked-out visitors can be obtained by clicking on the “History” tab. The listing will record all of the checked-out visitor’s information, including check in-out activities.

Note that Administrators will be able to view the listing. The only difference is that Administrators are unable to perform the Check In-Out action.

While for the Administrators, they are allowed to Blacklist the visitors after verification, which will then block the blacklisted visitors from entering the neighbourhood. If the Administrators wishes to remove the visitor from the Blacklisted status, kindly click on the “Whitelist” button at the visitor’s detail page.

Sample screenshots are shown as below.

Besides, CPC Date and DLP Date have been added under Management Information too. All these fields can be viewed by all of the residents.

To configure the Neighbourhood Profile, please click on: Neighbourhood > Profile.

The configured calendar will then be reflected in the Key Collection module, whereby the residents are not allowed to perform booking on non-working days and public holidays. Note that the Key Collection module will be released in the upcoming month.

Sample screenshots are shown as below.

Administrators can now add the installed Smart Door at facility room, lobby, management office and etc into the Smart Door/Lock/Reader module. Furthermore, the administrators are able to control the access into specific compounds by defining the access rights per smart door for the user roles such as Master Admin, Admins, Security Guards and Residents.

View more details on TimeTec BLE-2 Smart Door at this link.

Once added into a unit, Administrator is then able to capture the activation code, and forward it to the respective unit owner for account activation purpose. The list of activation code for pending activation units can be obtained in Neighbourhood > Manage Unit > Pending Activation.

Sample screenshots are shown as below.

  The type of recipients for Residents will be auto-selected by default, which helps hasten the process flow needed in creating a new announcement.
  To create announcement, kindly go to More > E-Info > Announcement.

  UI Design in Security module has been updated according to the latest design template.
  Besides, Administrators can now view the full details of the added security guard. All details can be edited in the Mobile App

   As mentioned in the Web Portal, Administrators can now interlink the visitor’s check in-out action with the installed EpiCamera.
   During visitor check in-out process, the installed EpiCamera will be triggered automatically to capture the footage once the Check In-Out button is initiated by the Security Guards.
   This allows both Administrators and Residents to receive a footage and verify the visitor’s identity while simultaneously boost the security level.

   In Invoice listing, an action button “Make Payment” has been added in the invoice details page, which ease the residents in performing the payment without having to quit the listing page.
   “Make Payment” action button will now auto-direct to the payment page. Note that this action button will only be displayed if the invoice has an outstanding amount.

   The process flow of account activation has been enhanced and simplified, which ease the unit owners in activating their account. The enhancement is divided into 2 parts, which are:
   Multiple Account Activation - Unit owner who has activated his/her account before and for the second account, he/she will just have to insert the activation code obtained from the activation mailer, followed by login details (username and password) in order to activate his/her second account.
   Account Activation Without Email - During the Add Unit Owner process performed by the Administrators, if the unit owner is added without an email address, then he/she will have to obtain the activation code from the Administrators. After obtaining the activation code, he/she is then allowed to fill up his/her email address and proceed with the account activation process.