Epicam E16S is a Cube camera for indoor installation to monitor activities inside a house, whereas Epicam E17S is a robust bullet camera installed outdoor to monitor outdoor activities.

You can choose to store your motion alert footages in an SD card; subscribe to our cloud storage for secure backup or install extra NVR at home for a full video storage.

The fee for cloud storage is $10.99 per month for 7 days storage. For details, please click here.

It depends on the size of your house and how you want it to be monitored. Always engage with a professional to provide you with the best recommendation. Contact our partners for professional advice.

Yes, the Epicam E16S and E17S come with a downloadable TimeTec Security App for iOS and Android mobile phones to enable you to monitor your space remotely.

If your home has installed TimeTec Security and your community is using i-Neighbour, these two applications are integrated. Therefore, whenever there is a motion alert at your home, the security guards will be informed automatically so they can take further action.

Please note that TimeTec Security is designed for individual house use only. Hence, it can only be accessed by the account owner who is the house owner and permissible family members only. On the other hand, i-Neighbour is a different system designed for a community and its users do not have any access to any of your personal cameras.

It depends on the size of the SD card and the frequency of the motion detected snapshot or video. For a 32GB SD card, it can store up to 22888 snapshots if every minute has a snapshot and it can last for 15 days. If for video file, it could be 1-7 days. https://kb.sandisk.com/app/answers/detail/a_id/69/~/number-of-pictures-that-can-be-stored-on-a-memory-device

Both models are suitable for common and public area surveillance, but for this type of camera installations we suggest that you have a wider scope of consideration, for example determine on a central monitoring system, deploy NVR storage, figure way to tackle privacy issues, conduct security survey, do audit and assessment, prepare a service contract and etc. In doing so, we highly recommend that you engage with experts to provide you with a professional planning before implementation. Click here for more information.

Yes, this model supports 2-way audio. However, the results may vary depending on the Internet connection speed.

If you have subscribed for cloud storage then you can view and playback the uploaded snapshots or videos.

Yes, you can share the cameras with your family members.

No. Even though the specifications is quite high-ed for Epicam E17S, we recommend LPR camera rather than common cameras; because the camera needs to meet certain criteria for LPR purpose, not just by its specifications. Click here for more information.

Yes, our cameras are designed for home users. It is easy to install and setup by using the app to scan the QR code of the camera.

Yes, we have Epicamera cloud surveillance solution (with standalone Epicamera App) which can integrate with our i-Neighbour Smart Community system. Our Epicamera cloud surveillance system is designed to cater different brands of IP cameras and on premise NVR to store and manage data preferably in image format or motion alert video clips. As long that the IP camera is international ONVIZ compliance, it should have no problem to integrate with Epicamera. The integrated i-Neighbour App with Epicamera App allows residents with permission granted by management to view the images and footages.

To upload videos to cloud system, it consumes huge bandwidth of Internet, which resulted additional cost. If you have fixed IP address and properly configure all port forwarding for IP cameras, you can view live streaming from your App too. The App is directly stream from your IP camera.

Register an account with Epicamera and configures all NVR FTP settings to connect to Epicamera. NVR uploads snapshots or motion alert video clips to EpiCamera cloud storage. To save cloud storage consumption, you can configure the time intervals to convert, for example every 5s for 1 image.

Admin access into Epicamera to manage the cameras by naming them accordingly; assign storage and grouping. Then in i-Neighbour, admin configures the user access for the residents to view images from cameras. The viewing right is automatically assigned to the designated residents according to the block and floor they stayed if in a high-rise property. Residents download and sign in to the i-Neighbour mobile App to view images from cameras.