iNeighbour New Features

1. Emergency Roll Call Report

Last month we have enhanced the Emergency Roll Call module by adding the generate report feature for better incident tracking and response planning. This feature allows reports to be filtered by status, location, or block/street, helping admins make informed decisions, allocate resources efficiently, and improve overall emergency preparedness.

Key Features:

Customizable Report Generation

Figure 1-1: Emergency Roll Call > Details

Admins can now generate reports from the Emergency Roll Call Details page using the Print button, which offers multiple filtering options.

By Status – View incident reports categorized by user status (Safe, Need Help, Unknown) for quick assessment.

Unknown (3)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-1-1	Siti Munirah	Resident	+60173367841	Unknown
B-1-2	Michael Andrew	Unit Owner	+60124972853	Unknown

Need Help (2)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-2-3	Eleanor Downs	Unit Owner	+60173751853	Need Help	My Unit > A-2-3	Door stuck. Please send someone.
A-2-3	Antonio Ria	Resident	+60173367841	Need Help	My Unit > A-2-3	Door jammed.

Safe (3)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-1-1	Zoe Leblanc	Unit Owner	+60173751853	Safe	Evacuation Point A
B-8-9	Roxanne Gould	Visitor	+60142867904 +6017336784 - Aimee Combs	Safe	Evacuation Point B

Figure 1-2: Emergency Roll Call > Report > Sort by Status

By Location – Identify incident patterns in specific areas, enabling better response planning.

Assembly Point A

Need Help (2)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-2-3	Eleanor Downs	Unit Owner	+60173751853	Need Help	My Unit > A-2-3	Door stuck. Please send someone.
A-2-3	Antonio Ria	Resident	+60173367841	Need Help	My Unit > A-2-3	Door jammed.

Safe (2)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
B-7-1	Zoe Leblanc	Unit Owner	+60173751853	Safe	Evacuation Point A
B-8-9	Aimee Combs	Unit Owner	+60173367841	Safe	Not in the Area

Assembly Point B
Need Help (2)

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-5-7	Eleanor Downs	Unit Owner	+60173751853	Need Help	My Unit > A-2-3	Door stuck. Please send someone.
A-8-9	Antonio Ria	Resident	+60173367841	Need Help	My Unit > A-2-3	Door jammed.

Figure 1-3: Emergency Roll Call > Report > Sort by Location

By Block/Street – Organize reports by residential blocks or streets for localized issue tracking.

Block A | Unknown: 0 | Need Help: 2 | Safe: 3

Unit No.	Name	Role	Contact No.	Status	Location	Remark
A-1-1	Alice Marie	Unit Owner	+601798371853	Safe	Evacuation Point A
A-1-1	Siti Munirah	Resident	+601737970076	Safe	Evacuation Point A
A-1-2	Michael Andrew	Unit Owner	+601737897079	Safe	Evacuation Point A
A-1-3	Janet Lee	Unit Owner	+60173751853	Safe	Evacuation Point A
A-1-3	Sophia Grace	Visitor	+60142867904 +60173751853 - Janet Lee	Need Help	My Unit > A-1-1	Door stuck. Please send someone.

Block B | Unknown: 0 | Need Help: 4 | Safe: 1

Unit No.	Name	Role	Contact No.	Status	Location	Remark
B-1-1	Eleanor Downs	Unit Owner	+601798371853	Safe	Evacuation Point A
B-6-1	Antonio Alvarado	Resident	+601737970076	Need Help	My Unit > B-6-1	The handrail is loose.
B-7-2	Zoe Leblanc	Unit Owner	+601737897079	Need Help	My Unit > B-7-2	The handrail is loose.
B-5-3	Aimee Combs	Unit Owner	+60173751853	Need Help	My Unit > B-5-3	The handrail is loose.
B-5-3	Roxanne Gould	Visitor	+60142867904 +60173751853 - Janet Lee	Need Help	My Unit > B-5-3	Unable to walk. I need help quickly.

Figure 1-4: Emergency Roll Call > Report > Sort by Block/Street

2. Vehicle Access Pass Enhancement

We’ve enhanced the Vehicle Access Pass module in iNeighbour by introducing new export options and additional access tracking details to the existing Vehicle Access listing. These updates improve efficiency, transparency, and security in managing vehicle access records.

Key Features:

Export Vehicle Access Pass to Excel
Export option is now available in both Administrator and Resident tabs.

Admins can easily export vehicle access data, making tracking, organization, and analysis more efficient.
This feature simplifies audit reporting, trend analysis, and data management across different access points.

Figure 2: IOT > Vehicle Access Pass

Display of LPR Access and UHF Card Access
To improve access tracking, we have added two new columns on the vehicle access listing:

LPR Access: Instantly identifies vehicles with License Plate Recognition (LPR) access, improving automated entry tracking.
UHF Card Access: Shows whether a vehicle has UHF Card access, allowing better security control and verification.

3. Setting to Enable Collect Visitor Parking Fee

We are excited to introduce a powerful new feature in iNeighbour: the Visitor Parking Fee Management system! iNeighbour is now integrated with TimeTec Parking—a smart, cloud-based parking management solution for seamless access, payment, and monitoring. This update automates visitor vehicle entry, fee calculation, payment, and exit, ensuring a secure and hassle-free parking experience.

Key Features:

Admin Configuration:

A new setting to enable Visitor Parking Fee Collection is now available under Vehicle Access Pass > Settings.
Admins can easily enable the Visitor Parking Fee Collection feature, automating the fee collection process and generating revenue for the residence with minimal operational cost.

Figure 3: IOT > Vehicle Access Pass > Settings

Seamless Parking Fee Calculation

When enabled, the system automatically records a visitor’s entry time at the parking barrier and calculates the total fee based on the duration of their stay.
Different parking setups are supported, including:
✅ Standard Parking – Single entry/exit with a flat or timed rate.
✅ Nested Barriers – Allows access to multiple zones with different fee structures.
✅ Premium Zones – Higher charges for reserved or high-demand areas.

Enhanced Security & Access Control

Only registered visitors who pay their parking fees can enter and exit.
All visitor movements are logged in the iNeighbour In/Out Access Record module for clear security tracking.
Security personnel can monitor visitor status in real time, preventing unauthorized access and overstays without payment.

TimeTec Parking

4. Dashboard Update – Neighbourhood Name & Login Email Display

Experience a more personalized dashboard with our latest update! These updates enhance the dashboard experience, ensuring quick, effortless access to essential account details at a glance.

Key Features:

The neighbourhood name now replaces “My Community,” providing a clearer and more relevant display of your community’s identity.
Users can now view their login email by hovering over their role, making account identification easier and more accessible.

Figure 4: Dashboard

5. My Unit Enhancement

We’ve added a unit number banner on the My Unit Profile page for easier identification of your unit. This enhancement helps users, especially those managing multiple units, quickly confirm which unit they are viewing, reducing confusion and improving navigation within the app.

Figure 5: My Unit

Previous Issue: January 2024

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.