In the system, there is a refundable deposit function to record and track refundable deposits. Through this function, the records of payment received, refunds made and outstanding/ unrefunded deposits will be displayed in the following 3 reports which can be accessed at Property Section > Reports Module > Customer Report: i. Deposit List ii. Refund List iii. Un-Refund Deposit List Recently, we enhanced the deposit reports as follows: a. Un-Refund Deposit List – Changed the Report Calculation to Check Balance on Specific Date

Before Update After Update The report only includes Bank Deposits where transaction date is within the selected date range (Start date and End date). The report checks for all Bank Deposit transactions (refundable deposit) in the system from beginning until the selected End Date. List of deposits that are not fully refunded as of today (report generate time). List of deposits that are not fully refunded on the selected End Date.

b. All Deposit Reports – Add Option for Excel Format Reports > Reports > Customer > Deposit List / Refund List / Un-Refund Deposit List

To help ensure invoices are billed with the correct rates, we recently enhanced charge rate settings. This is to prevent error if users edit the charge rate settings while batch invoices are being generated in system. The changes are as follows: i. Charge Setup - Save the applicable rate at settings page for each individual batch (when the batch is created. ii. Water & Electricity Meter Setup - Disable edit rates when any batch is in processing. a. Meter > Water Meter > Meter Setup